Privacy Policy

This privacy statement relates to the processing of personal data through the Trust Platform from NormNest.
1. Data Controller
NormNest, based in Belgium, acts as the data controller for the Trust Platform. For all privacy-related questions, contact can be made via dpo@normnest.eu.
2. Personal Data Processed
The platform processes the following categories of personal data:
From customers:
  • Company name
  • First name, last name
  • Email address
  • Phone number
  • VAT number
  • Address
  • Website
From visitors:
  • Temporary functional cookies
  • Cookies related to login credentials and user settings
  • Cookies for content editing/publishing
The cookies used are exclusively functional in nature and fall outside the scope of the cookie banner.
3. Purposes of Processing
The processing of personal data is done solely for the purpose of providing access to the tools of the Trust Platform.
4. Legal Basis
The processing of personal data is based on Article 6, paragraph 1, under a) of the GDPR: consent of the data subject.
5. Sharing with Third Parties
No personal data is shared with third parties.
6. Transfer to Third Countries
There is no transfer of personal data outside Belgium or the European Economic Area (EEA).
7. Retention Period
Data is retained as long as the user is active on the platform. After deactivation, data is retained for a maximum of two (2) years.
8. Data Subject Rights
Data subjects have the right to access, rectification, erasure, restriction of processing, objection and portability of their data. These rights can be exercised via dpo@normnest.eu.
9. Security Measures
Personal data is secured through encrypted storage (encryption) and appropriate technical and organizational measures in accordance with Article 32 GDPR.